Cancellation (withdrawal) form

Starter cards can be cancelled within 14 days of delivery without giving a reason. Personalised cards (Everyday, Wood, Black metal, Gold edition) are made to your specification, so the right of withdrawal does not apply to them; your legal guarantee for faulty cards is not affected.

Cancel online

Fill in the form below and press the button, then confirm. We send you a confirmation by email straight away, refund you within 14 days, including standard delivery, and email you a prepaid returns label.

Model withdrawal form

If you prefer, copy the text below into an email to support@tapqora.com or a letter to Orbix Technologies Ltd, 437–441 Coventry Road, Small Heath, Birmingham B10 0TH, United Kingdom.

To Orbix Technologies Ltd (Tapqora), 437–441 Coventry Road, Small Heath, Birmingham B10 0TH, United Kingdom, support@tapqora.com: I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) — Ordered on (*) / received on (*) — Name of consumer(s) — Address of consumer(s) — Signature of consumer(s) (only if this form is notified on paper) — Date. (*) Delete as appropriate.